Embassy Suites Charlotte

The property was clean. There were free drinks and snacks. The staff during breakfast was the highlight. They were sweet, kind and understanding. We got this hotel after fleeing from the hurricane and having damage to our property

Breakfast was the best. James was the BEST chef I've ever had for breakfast at ANY hotel. He really seems to love his job. He is so pleasant and kind. He needs to lead a training in customer service. He honestly changed my review from an ok stay to a very pleasant one.

I enjoy the staff at the front desk they were helpful. I enjoy the full breakfast it was good and the staff was helpful.

Clean and the staff was very courtesy.

Hotel seemed pretty clean and breakfast was delicious.